Payment Options
 Online
All online payments - credit card, debit card or electronic check - are handled through Western Union Speedpay. Make an online payment now.
Telephone
Credit card, debit card or electronic check are accepted over the telephone 24 hours a day, 7 days a week. Call us at 883-8330 or dial Western Union direct 1-800-556-5887. Western Union Speedpay processes WG&L telephone payments. No fee will be charged.
Electronic Funds Transfer
WG&L offers a Bank Draft program for your convenience. Proper identification and a voided check for the bank account is required. The bank draft will be deducted from the bank account on the due date of the bill.
Budget Billing
Utility bills normally vary from month to month, depending on the amount of utility usage. Bills are usually highest in winter and summer during peak seasons or extreme temperatures. These fluctuations are difficult for customers to predict. WG&L is offering an optional payment plan for our residential customers whereby utility bills will be the same each month. The Budget Billing Plan(BBP) will be based on the average of the previous 12 months history. For more information and an application simply click on the link below.
Budget Billing Application This form is an Adobe .pdf file. The free Adobe Reader is required to download the form.
Payment Locations
- Bills can be paid at the Administrative Office located at 207 Pine Ave between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday except holidays.
The Administrative Office has two night deposit boxes for your convenience. A drive by box is located on the west side and a walk up is located to the left of the southwest entrance. Payments will not be posted until the next business day.
For your convenience, we have a Drive-Thru Window located behind the Water Gas and Light building on 218 N Washington.
You may also pay your bill at many local banks prior to the due date.
Need Assistance?
WG&L offers residential customers a variety of services to make WG&L bill payment easier depending on need. Please contact Special Services at extension 502 for further information.
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